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Quality

Disciplines

Quality

Quality is at the root of all good business—no matter the size or complexity. Ensuring the quality of services and products is essential for maintaining market share, enhancing customer loyalty, and developing resiliency in uncertain times.

Ongoing Process

Quality management is focused not only on product/service quality, but also the means to achieve it. It is an ongoing process, involving implementation, maintenance, and continual improvement. Kestrel understands that people, processes, and products are all components of an overall quality management program, and we handle them as such.

Our experience shows that effectiveness in achieving quality objectives directly correlates to the ability to identify, understand, and manage all interrelated processes as a system—and then drive those objectives throughout the organization. From organizing management systems from the ground up, to improving existing systems, to optimizing them to reduce costs and risks, we focus on improving performance, sustainability, and reliability.

Services

  • All
  • Compliance Assurance
  • Food Safety Certification & Compliance
  • Information Management Suite
  • Management Systems
  • Process, Program, and Project Improvement

Annual Reporting

Meeting regulatory reporting obligations

Audit, Assessment & Inspection Module

Completing mobile inspections, audits, and assessments to support regulatory compliance

Auditing

Improving & verifying compliance performance through routine audits

British Retail Consortium (BRC)

Enabling the production, packaging, storage & distribution of safe food & consumer products

Business Continuity Planning

Creating organizational resiliency under adverse conditions

Code & Compliance Elite™

Helping chemical distributors manage Responsible Distribution, management system & regulatory compliance obligations

Compliance Assurance

Developing & maintaining reliable compliance management solutions

Compliance Best Practices & Governance

Addressing common compliance activities to improve the capability to comply

Compliance Management Program Review

Ensuring sustainable compliance with ongoing legal & other requirements

Compliance Management/Tracking Module

Efficiently managing compliance tasks & project activities

Compliance Risk Management

Mitigating & managing compliance & enterprise risks

Document/Records Management Module

Managing documents & records electronically to go paperless

Drone Program Management

Designing & implementing industrial drone programs

dynaQ™

Collecting & reporting audit & assessment data electronically

Engineering

Solving non-core, exceptional issues with specialized engineering

Enterprise Technology & Business Process Improvement

Meeting strict food safety mandates through food ERP systems

Environmental Liability Management

Managing contaminated properties to minimize risk, drive closure

Environmental Management Systems

Improving environmental management & performance

Food Defense & Intentional Adulteration

Protecting food from acts of intentional adulteration

Food Due Diligence

Evaluating potential food safety risks of M&A transactions

Food Labeling

Ensuring compliance with nutrition labeling requirements

Food Safety Certification & Compliance

Managing food safety risks and compliance

Food Safety Management Systems

Meeting food safety certification requirements

Food Safety Modernization Act (FSMA)

Complying with FDA regulations for food safety

Food Safety System Certification (FSSC) 22000

Harmonizing certification requirements for food safety systems with other standards

Global Food Safety Initiative (GFSI)

Driving continuous improvement of the FSMS to ensure safe food

Hazard Analysis and Critical Control Points (HACCP)

Identifying & preventing hazards in food production

Human Performance Reliability (HPR)

Reducing the risk of human error

Incident & Accident Investigation

Investigating incidents to improve business performance

Incident/Complaint/Issues Management Module

Tracking & managing incidents to improve overall performance

Information Management Suite

Creating efficiency through compliance information management systems & tools

International Featured Standard (IFS)

Auditing food safety and food product/process quality

KPI Design

Designing key performance metrics to drive continual improvement

Management Systems

Assessing, designing, implementing & improving integrated management systems

Mobile Forms

Collecting data via mobile forms

Monitoring, Measurement & Reporting Dashboards

Displaying key information for monitoring & measurement

Operational Risk Review/Management

Identifying, prioritizing, and managing operational risks

Permit Management/Tracking Module

Managing permits & associated requirements & due dates

Predictive Analytics & Data Mining

Using advanced data analytics to aid in future decision-making

Process, Program & Project Improvement

Ensuring continual improvement in business process, programs & projects

Quality Management Systems

Improving overall quality & efficiency (ISO 9001)

Regulatory Applicability Determination

Understanding what regulations apply to your business

Right-Sized Compliance

Taking a balanced approach to sustain & improve compliance management

Safe Quality Food (SQF)

Verifying food safety & quality systems throughout the food chain

Safety Culture Assessment

Creating a robust & mature safety culture

Safety Management Systems

Managing, controlling & improving safety performance

Technology Approach

Designing information management systems and modules with the end in mind

Third-Party Oversight

Responding to regulatory enforcement-driven projects

Training

Following a training-based approach to compliance

Training/Learning Management Module

Tracking & managing employee training for compliance