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Rachel Mulholland

20 Mar

Rachel Mulholland


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Areas of Expertise: UAS/drone program management, workforce analytics, risk mitigation, strategic planning, research and management.

Education:M.S. in Psychology (Research concentration), University of Denver; B.S. in Industrial/Organizational Psychology, Eastern Connecticut State University; licensed FAA UAS pilot.
Rachel is an experienced Consultant who specializes in strategic planning, research, and workforce analytics. She uses her advanced analytical skill set to analyze barriers, develop solutions, evaluate efficacy, and communicate results.

Immediately prior to joining Kestrel, Rachel was a project manager for a Fortune 200 transportation company, where she contributed to high-level strategic initiatives, as well as the development and continuous evaluation of existing, industry-specific workforce metrics. She managed the design, implementation, analysis, and evaluation of over 40 operationally focused analytics projects, including mitigation of flight risk, performance of offshore contractors, trespass mitigation, and voluntary attrition. In addition, she was instrumental in the company’s initial development of the Unmanned Aircraft Systems (UAS) program and is a licensed FAA UAS pilot.

Rachel has worked as both a professional researcher and an independent consultant:

  • Successfully led the fast-paced design and implementation of a groundbreaking trespass mitigation model, the first of its kind in the transportation industry; implemented over $10,000 worth of physical mitigation tactics as a result of the team’s predictive model.
  • Worked extensively with various stakeholders in the transportation industry throughout the United States in the areas of workforce development, employee retention, and recruitment.
  • Managed several research projects nationwide focusing on railroad operations and public safety, particularly related to the impact, prevention, and mitigation of intentional suicide by rail.
  • Conducted organizational assessment for major healthcare businesses, including providing needs assessment, interpretation of assessments for internal and external stakeholders, and expert consultation.
  • Engaged a variety of organizational leaders to amass both quantitative and qualitative data on the experiences of women in the industry; presented research findings to various stakeholders, including the Annual Southeastern Transportation Research, Innovation, Development and Education (STRIDE) 2012 Conference, where she received an award for Outstanding Research Presentation.

Rachel continues to be an active member of the Society for Industrial and Organizational Psychology.