Areas of Expertise: Document management, business productivity/efficiency, system deployment, training, customer service, TEBS concept development, project management
Education/Certifications: B.S. in Secondary Education and French, University of Wisconsin-Oshkosh; licensed Wisconsin educator
As a Technology Enabled Business Solutions (TEBS) Consultant, Joseph manages and supports Kestrel’s ongoing dynaQ™/database projects. He works with the Kestrel team to identify opportunities for integrating technology into solutions to further improve clients’ business productivity and efficiency.
Joseph is also responsible for client service management, onsite project deployment and training, and continued customer outreach and service. As a licensed educator, he excels at effectively teaching the nuances of Kestrel’s technology applications and walking clients through any technology issues they may encounter.
In addition, Joseph actively supports Kestrel’s partnership with the National Association of Chemical Distributors (NACD) by offering sales, training, and management of Responsible Distribution® powered by dynaQonline™. He has traveled extensively and is fluent in French.