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About Us

About Us

Our Philosophy

Companies of all sizes face operational risks—quality, environmental, health & safety, security, food safety/quality. Some risks are anticipated; others are unexpected. How organizations plan for and manage those risks determines their ability to sustain a profitable and successful business.

Kestrel assists with many of our clients’ difficult operational challenges—the ones that often present the greatest business risks—and works with management to deliver reliable, achievable, and sustainable solutions.

Solutions with Staying Power

At our core, Kestrel works to understand the potential risks to our clients’ businesses, and to then develop and apply tailored systems/processes and management tools that yield improved business and operational practices.

Kestrel’s solutions have staying power because they are successfully embedded within our clients’ organizations. Not only do we work for our clients; we work with them. We make sure companies can sustain and continue the process improvements implemented when Kestrel’s work is done.

Together, we develop solutions that are reliable, fit our clients’ cultures, reduce risks, and assure compliance. Solutions that our clients can deploy across their organizations, maintain, and continually improve.


Meet Our Experts

Kestrel has built a team of carefully selected principals and senior consultants who excel at putting management’s vision, goals, and objectives into operation.

Our team averages over 25 years of experience working for industry, as consultants, and as operational managers. We have dealt with many of the challenges our clients face; we have lived the types of processes we help design and implement.

Our senior staff is integrally involved on every project, offering perspective and interacting directly with our clients to reduce risks and verify compliance. We engage employees at all levels and work across organizational structures to become trusted advisers in developing and improving cross-functional processes. We understand how to apply this knowledge to operationalize policies and strategies—enabling the vision expressed by boards of directors and senior management to be translated throughout operations.

Technology Integration

Kestrel is not a software company. Rather, we integrate and apply IT, along with compliance know-how to create technology solutions. Our team is made up of EHS, quality, and food safety professionals with the technology expertise to design and build scalable systems that allow you to more efficiently and effectively manage compliance and business processes.

Many companies look at software as a silver bullet—a fix for everything. But applying technology to operations isn’t about just finding and buying a software tool. It is about understanding the business need, customizing and integrating the appropriate tool into existing operations, and deploying it so it is effectively applied. 

Behind Kestrel’s systems, we have professionals with real-world industry experience, who understand your business and regulatory compliance obligations. This ensures that systems are built from the perspective of the people who will be using them—in the field, in the plant, in the office, in the board room—so they function the way you need them to.

Read more about our information management suite of services.

The Kestrel, a small hawk, symbolizes our service delivery model:

  • Our team of highly experienced principals and senior consultants constantly adapts to changing conditions. We listen carefully to our clients’ needs and move swiftly and creatively to address them.

Our goals are to:

  • Master variability, inefficiency, and cost by helping streamline processes
  • Reduce risks
  • Improve productivity and quality
  • Optimize the allocation and deployment of resources
  • Enhance compliance and performance
  • Our consulting methods zero-in on key issues, correctly guide priority setting, and achieve positive business results.
  • We are committed to our clients, staff, and teaming partners. We take the long-term view, building relationships based on quality, service, reliability, and trust.

Quality Policy

Kestrel Management LLC provides consulting services and products to industry in the areas of Enterprise/Operational Risk Management, Management Systems, Process Improvement and Compliance Assurance.

We pledge to:

  • Provide solutions, strategies and support services that meet or exceed client expectations
  • Review and improve our quality management system on a periodic basis to foster continuous improvement
  • Determine and review quality objectives and monitor and measure client satisfaction
  • Meet applicable professional standards, client, regulatory, and other requirements

Signed by Mark E. Smith, Managing Principal

Kestrel Management LLC

Our Affiliations

Kestrel participates in a number of associations to advance the industries that we serve. We are proud to engage in the following associations:

American Society of Safety Professionals
BioForward Wisconsin
Illinois Manufacturers' Association
Michigan Manufacturers Association