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Consultant – IT Project Support


Location: Madison, WI or Austin, TX
Position Type: Full-time, direct hire
Compensation will be salaried and commensurate with experience

Position Summary

This position is responsible for working on a variety of projects, serving as the consultant responsible for the IT portion of the project. Kestrel works on a variety of projects with a wide range of IT integration. Projects are generally geared around a web-based application, Microsoft SharePoint, Microsoft Office data management, and a variety of data presentation options.

Essential Duties and Responsibilities

  • Provide day-to-day configuration and support for web-based applications
  • Perform typical activities, such as troubleshooting, end-user access, and problem resolution
  • Document IT project processes and procedures
  • Provide technical support and ad hoc training to end users (internal and external)
  • Understand the following concepts: collaboration, portals, enterprise search, content management, business processes and forms, and business intelligence
  • Design, develop, and implement solutions with attention to user interface design
  • Work with other IT team members and business customers on projects
  • Ensure overall client satisfaction

Job Qualifications and Requirements

A) Knowledge/Skill/Ability

  • Strong analytical and reasoning skills
  • Ability to instill confidence in customers
  • Effective, clear, and consistent written communication skills
  • Ability to communicate to groups or individuals in a variety of venues and with differing levels of technological understanding
  • Experience with Microsoft programs to include Excel, Visio, and PowerPoint
  • Positive, energetic, responsive, and self-starting team player who is able to perform well under pressure
  • Demonstrative troubleshooting, research, communication, and technical documentation skills

B) Experience

  • 2-4 years of Professional experience
  • Professional experience in IT, Training, Education, EHS, or Consulting preferred

C) Additional Skills (not required)

  • Working Knowledge of Microsoft SharePoint
  • Working knowledge of Windows SQL Server 2008/2012
  • Working knowledge of Windows Server 2008/2012, IIS preferred
  • Business analysis, project management, and consultation experience

Apply Now

Interested candidates should email their resumes and qualifications to Evan Fitzgerald at